Privacy Policy for KeyKings

Last Updated: September 7, 2026

This Privacy Policy describes how KeyKings ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our store powered by SellAuth.

1. Information We Collect

When you visit or make a purchase from KeyKings, we collect certain information necessary to process your order and deliver your digital goods:

• Purchase & Order Data: When you buy a product, we collect information required to complete the transaction, such as your email address, IP address, and transaction history.
• Support Data: Information you provide when opening a support ticket via our integrated SellAuth ticketing system or when interacting with us on our Discord server at discord.gg/keyking.
• Technical Data: Automated data collected when browsing our store, including IP addresses, browser types, device information, and basic interaction logs provided through SellAuth and standard web analytics.

Note: KeyKings does not directly collect, store, or process full credit card numbers or raw payment details. Payments are processed securely by third-party payment providers integrated into SellAuth.

2. How We Use Your Information

We use the information we collect to operate, provide, and improve our services, specifically to:

• Fulfill and deliver your digital product purchases.
• Provide customer support and process replacement/refund claims via SellAuth tickets or Discord.
• Detect, prevent, and mitigate fraud, unauthorized chargebacks, and abuse of our platform.
• Comply with applicable legal, regulatory, and tax requirements.

3. Sharing Your Information

We share your information with trusted third parties to help us run our business and process your orders:

• SellAuth: Our e-commerce platform provider that processes orders, manages product distribution, hosts our ticketing system, and logs store interactions.
• Payment Processors: Third-party payment gateways integrated into SellAuth (e.g., Stripe, PayPal, crypto gateways) that handle payment transaction data.
• Discord: Information shared within our Discord server (discord.gg/keyking) is subject to Discord's Terms of Service and Privacy Policy.
• Legal Compliance: We may share information to comply with applicable laws, respond to lawful subpoenas or legal requests, or protect our legal rights against fraud or chargebacks.

4. Data Security & Retention

We take reasonable technical and organizational measures to safeguard your personal data. However, no method of transmission over the Internet or electronic storage is completely secure.

We retain your purchase history and order data for as long as necessary to comply with legal obligations, resolve disputes, maintain tax records, and enforce our agreements.

5. Third-Party Links & Platforms

Our store may contain links to external platforms, including Discord and third-party payment gateways. We are not responsible for the privacy practices or content of these third-party platforms. We encourage you to review the privacy policies of any third-party services you interact with.

6. Your Data Rights

Depending on your jurisdiction, you may have rights regarding the personal information we hold about you, including:

• The right to access the personal data we hold about you.
• The right to request correction or deletion of your personal data (subject to legal retention obligations).

To exercise any of these rights, please open a support request through the integrated SellAuth ticketing system or contact staff in our Discord server at discord.gg/keyking.

7. Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed under the laws of the State of Michigan, United States.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or operational, legal, or regulatory requirements. Any updates will be posted on this page with a revised "Last Updated" date.